legal notice - Seminar in Nice

Photographs, texts, slogans, drawings, images, animated sequences with or without sound, as well as all works integrated into the site, are the property of GIE LA COLLECTION HOTELS 3A or of third parties who have authorized GIE LA COLLECTION HOTELS 3A to use them. The logos, icons and graphic chips represented on the site are protected by copyright and by articles L.511.1 et seq. of the French Intellectual Property Code relating to the protection of registered designs.

Photo credits: Loïc Swiny, Hugues Lagarde, Eric Barnabé

All reproduction rights are reserved and strictly limited, including for downloadable documents and iconographic and photographic representations; any unauthorized use of all or part of these rights by third parties may give rise to legal proceedings.

Trademarks mentioned on this site are registered by the companies that own them.

Site content

The information appearing on seminaire-a-nice.com is provided for general information purposes only. The information and illustrations are not contractual and do not engage the responsibility of GIE LA COLLECTION HOTELS 3A towards the reader for the consequences of the use that he/she may make of them for him/herself or for the account or destination of third parties. They may not be used to contradict any existing or future contractual provision between GIE LA COLLECTION HOTELS 3A and the user.

GIE LA COLLECTION HOTELS 3A declines all responsibility for any delay in updating, error or omission in the content of these pages, as well as for any interruption or permanent or temporary unavailability of the service. Although GIE LA COLLECTION HOTELS 3A makes every effort to ensure the accuracy and veracity of the information contained on 3ahotel.com. GIE LA COLLECTION HOTELS 3A cannot be held liable for any damage that may be caused by the use of this site.

GIE LA COLLECTION HOTELS 3A reserves the right to correct the content of this website at any time and without prior notice.

Reproductions, on paper or by computer, of the said site and the works reproduced therein are authorized provided that they are strictly reserved for personal and private use. This excludes any use for advertising and/or commercial purposes, and/or information and/or that they comply with the provisions of article L.122-5 of the French Intellectual Property Code.

Any reproduction, representation, use or modification, by any process whatsoever and on any medium whatsoever, of all or part of the site, of all or part of the various works that make it up, without having obtained the prior authorization of the publication director, is strictly forbidden, constitutes an infringement of copyright and may give rise to civil and/or criminal legal proceedings, as well as the payment of damages.

Site access

Users of the seminaire-a-nice.com website acknowledge that they have the necessary skills and means to access and use this site.

GIE LA COLLECTION HOTELS 3A cannot be held responsible for elements and events beyond its control linked to the use of the site and their effects, or for hardware and/or software incompatibilities and any damage that may result to the user's technical environment, in particular to computers, software, network equipment and any other equipment used to access or use the service and/or information.

It is reminded that fraudulently accessing or remaining in a computer system, hindering or distorting its operation, or fraudulently introducing or modifying data in such a system constitutes an offence punishable by criminal penalties.

Hyperlinks

The seminaire-a-nice.com website authorizes the creation of a hypertext link to its content, subject to the following conditions:

authorization from the site's publication director
not to use the deep linking technique, i.e. the pages of the hotels3a.com site must not be nested within the pages of another site, but accessible by opening a dedicated window
mention the source by means of a hypertext link pointing directly to the targeted content.

Any use for commercial or advertising purposes is excluded except as provided.

This authorization does not apply to websites disseminating information of a controversial, pornographic or xenophobic nature, or which may, to a large extent, offend the sensibilities of the general public.

GIE LA COLLECTION HOTELS 3A declines all responsibility for the content of linked sites, regardless of the type of link established from or to 3ahotel.com. GIE LA COLLECTION HOTELS 3A reserves the right to object to the establishment of such links.

Information collected on the site

All data collected on this site, by whatever means, is for the exclusive use of GIE LA COLLECTION HOTELS 3A.

In accordance with Article 34 of the French Data Protection Act 78-17 of January 6, 1978, you have the right to access, modify, rectify and delete data concerning you.

To exercise this right, please contact us by e-mail at:
sales3ahotels@gmail.com

Or by post to:
107 Quai des Etats-Unis
06000 Nice

Form

The information collected on this site via the forms is processed for the purpose of preparing a commercial proposal.
The recipient of the data is: GIE LA COLLECTION HOTELS 3A

In accordance with the French Data Protection Act of January 6, 1978, you have the right to access and rectify information concerning you. If you wish to exercise this right and obtain information concerning you, please contact us at the above address.

Secure payment

For your financial transactions, the 3ahotel.com website uses an external payment solution. With this system, your credit card payment is made directly to the online bank's secure server. At no time will your credit card number be communicated to GIE LA COLLECTION HOTELS 3A.

Online booking

The general terms and conditions of sale and cancellation relating to online bookings or booking requests are specified in the relevant forms. You can request a copy of the terms and conditions at the above address. Online booking solutions require you to tick the box "acceptance of terms and conditions" before any purchase.

Tourist taxes, if any, will be specified on the establishment's invoice. They are not included in the amounts indicated at the time of booking. GIE LA COLLECTION HOTELS 3A has no control over the determination of these taxes.

Dispute resolution

In the event of a dispute relating to these general terms and conditions, the customer may have recourse to a conventional mediation procedure or any other alternative dispute resolution method, in accordance with the conditions set out in Title I of Book VI of the French Consumer Code.

After contacting customer service or the hotel in an attempt to resolve the dispute amicably, and failing a satisfactory response within ninety (90) days from the date of referral, the customer may refer the matter to the Médiateur du Tourisme et du Voyage, whose contact details and referral procedures are available on its website: www.mtv.travel.

Personal data

Privacy statement

GIE La Collection Hôtels 3A
10 Rue Denfert Rochereau
92100 Boulogne
France
sales3ahotels@gmail.com

Customer data protection charter

3A Hotels - The Collection's commitment to privacy protection

As part of our commitment to meeting your expectations, we have implemented a privacy protection policy. This Charter sets out our commitments to you and describes how 3A Hôtels - La Collection uses your personal data.

Consent

By "personal data", we mean any information collected and recorded in a format that enables us to identify you personally, either directly (e.g. name) or indirectly (e.g. telephone number) as an individual. Before sending us any such information, we recommend that you read the rest of this document, which describes our policy on protecting the privacy of our customers.

This Privacy Policy is part of the general terms and conditions governing our hotel services. By accepting our terms and conditions, you expressly agree to the provisions of this Privacy Policy.

The 3A Hôtels - La Collection principles regarding the protection of your personal data

The following principles apply to all 3A Hôtels - La Collection establishments

Transparency: when we collect and process your personal data, we will provide you with all information and inform you of the purpose and recipients of the data.
Legitimacy: we will collect and process your personal data only for the purposes described in this Charter.
Relevance and accuracy: we only collect the personal data necessary for data processing. We will take all reasonable steps to ensure that the personal data we hold is accurate and up to date.
Retention: we will retain your personal data for the period necessary for the purposes of data processing in accordance with legal requirements.
Access, rectification, opposition: you have the right to access, modify, correct or delete your personal data. You may also object to the use of your personal data, in particular if you do not wish to receive commercial canvassing. Contact details are given below (§13) in the "Access and Modification" section. "Access and Modification
Confidentiality and security : we will implement reasonable technical and organizational measures to protect your personal data against accidental or unlawful alteration or loss, or unauthorized use, disclosure or access.

Sharing and international transfers : we may share your personal data within the 3A Hotels - The Collection group or with third parties (such as business partners and/or service providers) for the purposes set out in this Privacy Policy. We will take appropriate measures to ensure the security of such sharing and transfer.

If you have any questions about the Data Protection principles of 3A Hôtels - La Collection, please contact the Data Privacy department, whose contact details are given in article "Access and Modification.

Scope of application

The present Charter applies :

To all data processing implemented in the following establishments:

West End Hotel, Beau Rivage Hotel, Aston La Scala Hotel, Mercure Versailles Parly 2 Hotel and Beau Rivage Private Beach.

To all 3A Hotels - The Collection booking websites, including www.hotels3alacollection.com, www.seminaire-a-nice.combut also to the websites of our establishments listed above.

What personal data is collected?

As a customer of 3A Hôtels - La Collection, we may at various times ask you for information about yourself and/or members of your family, such as :

contact details (e.g. surname, first name, telephone number, email address, etc.);
personal information (e.g. date of birth, nationality, etc.);
information about your children (e.g. first name, date of birth, age, etc.);
your credit card number, (for transaction and booking purposes):
your membership number for the loyalty program or another partner program (e.g. airline);
your arrival and departure dates;
your preferences and interests (e.g. smoking or non-smoking room, preferred floor, type of bedding, type of newspapers read, sports, cultural interests, etc.);
your questions/comments, during or following a stay in one of our establishments.

The collection of information on persons under 18 is limited to their name, nationality and date of birth, which can only be provided by an adult. Please ensure that your children do not transmit any personal data to us without your permission (particularly via the Internet). In the event of such transmission, you can contact the Data Privacy department (see Access and Modification) to have this information deleted.

We voluntarily do not collect sensitive information, such as racial or ethnic origins, political opinions, religious or philosophical beliefs, trade union membership, health details or sexual orientation.

In addition, depending on applicable local laws, other information may be considered sensitive, including: your credit card number, your hobbies and personal activities, whether or not you smoke, etc.... We may need to collect this information in order to satisfy your requests or provide you with the appropriate service, such as a specific diet.

In such cases, depending on the laws in force in certain countries, your prior consent may be required for the collection of sensitive information.

When is your personal data collected?

Personal data may be collected on various occasions, including :

Hotel activities :
- Room reservation ;
- Registration and payment ;
- Consumption in the hotel bar or restaurant during a stay ;
- Inquiries, claims and/or disputes.
Participation in marketing programs and events:
- Registration in loyalty programs ;
- Contribution to satisfaction surveys (e.g. Guest Satisfaction Survey);
- Online contests or games ;
- Subscribe to newsletters, to receive offers and promotions by email.
Transmission of information from third parties :
- Tour operators, Travel agencies, GDS reservation systems, others, ... ;
Internet activities :
- Connection to school websites (IP address, cookies) ;
- Online collection forms (online reservations, questionnaires, 3A Hôtels - La Collection pages on social networks, connection devices such as Facebook Login, etc.).

What are our goals?

We collect your personal data in order to :

Fulfilling our obligations to our customers.
Manage room reservations and accommodation requests:
- Preparation and conservation of legal documents in compliance with accounting standards;
Managing your hotel stay :
- Track your consumption (telephone, bar, payTV, etc.)
- Room access management
- Internal management of a list of customers who have behaved inappropriately during their stay at the hotel (aggression and incivilities, failure to comply with the hotel contract, failure to comply with security rules, theft, damage and vandalism or payment incidents).
Improve our hotel service, including :
- To process your personal data in our customer marketing program, in order to carry out marketing operations, promote brands and gain a better understanding of your needs and wishes;
- Adapt our products and services to best meet your needs;
- Personalize your commercial offers and relational messages;
- Inform you of special offers and new services created by 3A Hôtels - La Collection or one of its subsidiaries.
Manage our relationship with our customers before, during and after your stay:
- Loyalty program management ;
- Qualification of the customer database ;
- Segmentation operations based on customers' booking history and travel habits to send targeted communications;
- Predicting and anticipating future behavior;
- Statistics, sales scores and reporting;
- Provide contextual data to the offer push tool when a customer visits a Group website or makes a reservation;
- Knowing and managing the preferences of loyal and non-loyal customers;
- To send you newsletters, promotions and tourist, hotel or service offers from 3A Hôtels - La Collection or to contact you by telephone;
- Manage requests to unsubscribe from newsletters, promotions, tourism offers and satisfaction surveys;
- Take into account the right to object;
- In the event of serious events affecting the site concerned (natural disasters, terrorist attacks, etc.), 3A Hotels - The Collection will use a dedicated telephone service to contact those present in its hotels;
Carry out cross-checks, analyses and combinations via a trusted third party of your data collected at the time of booking or during your stay, in order to determine your centers of interest, your customer profile and to enable us to send you personalized offers.
Improving 3A Hotels - The Collection including :
- Studies and analysis of questionnaires and customer feedback;
- Claims management ;
- Enable you to benefit from the advantages of our loyalty program.
To secure and enhance your use of the 3A Hotels - The Collection including :
- Improved navigation
- Implementing security and fraud prevention
Comply with local legislation (e.g. keeping accounting records)

Conditions of access to your personal data by third parties

To guarantee you a right of access and modification (article "Access and Modification), we must share your personal data with internal and external recipients, under the following conditions:

Within the 3A Hotels - The Collection group: in order to provide you with the best service, we may share your personal data and give access to authorized personnel of our entities, in particular :

Hotel staff ;
Reservation staff using 3A Hotels tools - The Reservation Collection;
IT Services ;
Sales partners and marketing services ;
Medical services if required ;
Legal services if required ;
Generally, any appropriate person of the entities of the group 3A Hotels - The Collection for certain specific categories of personal data.

With service providers and partners: your personal data may be transmitted to a third party in order to provide you with services and improve your stay, in particular :

External service providers: IT subcontractors, international call centers, banks, credit card issuers, external lawyers, routers, printers.
Commercial partners: 3A Hôtels - La Collection may, unless you object to the Data Privacy department, enrich your profile by sharing certain information about you with its preferred commercial partners. In this case, your data may be cross-referenced, analyzed and combined via a trusted third party. This processing will enable 3A Hôtels - La Collection and its privileged contractual partners to determine your centers of interest and your customer profile, and enable us to send you personalized offers.
Social networking sites: 3A Hôtels - La Collection has implemented the Facebook Login system to enable you to easily identify yourself on the Site without having to fill in a registration form. If you log in using the Facebook Login system, you explicitly authorize 3A Hôtels - La Collection to access and store the public data of your Facebook account, as well as the other data mentioned when using the Facebook Login system. 3A Hôtels - La Collectionmay also communicate your e-mail address to Facebook in order to identify whether you are already a Facebook user and, if so, to display personalized and relevant advertisements on your Facebook account.
Local authorities: we may also pass on your information to local authorities, if required by law or as part of an investigation and in accordance with local regulations.

Data security

3A Hôtels - La Collection takes appropriate technical and organizational measures, in accordance with applicable legal provisions, to protect your personal data against unlawful or accidental destruction, accidental loss or alteration, or unauthorized disclosure or access. To this end, we have implemented technical measures (such as firewalls) and organizational measures (such as an ID/password system, physical protection measures, etc.).

When you transmit your credit card information when booking, SSL (Secure Socket Layer) encryption technology is used to secure your transactions.

Cookies and other trackers

3A Hôtels - La Collection uses cookies and other trackers on its online reservation sites. To find out more about 3A Hôtels - La Collection 's use of these cookies and how to configure them, please consult our cookies policy.

Data retention

We retain your personal data only for as long as is necessary for the purposes set out in this Charter or as required by applicable law.

Access and modification

You have the right to access and modify your personal data collected by 3A Hôtels - La Collection, subject to applicable legal provisions.

You may also exercise your right to object by writing to the address below.

If you have any difficulty in exercising your rights, please contact the department in charge of personal data for the 3A Hôtels - La Collection group directly by e-mail at sales3ahotels@gmail.com or by writing to the following address:

GIE 3A Hôtels
Data Privacy Department

10, Rue Denfert Rochereau
92100 Boulogne, France

In the interests of confidentiality and the protection of your personal data, we will need to identify you in order to respond to your request. To do this, you will be asked to enclose a copy of an official identity document, such as a driver's license or passport.

If your personal data is not accurate, complete or up to date, please communicate the changes to the Data Privacy department indicated above.

All requests will be processed as quickly as possible and in accordance with applicable law.

You may also exercise your rights with regard to your personal data stored and processed by a hotel following a stay, and to do so you must contact the hotel directly.

Update

We may modify this Charter from time to time. Consequently, we invite you to consult this Charter regularly, particularly when making a reservation at one of our hotels.

Questions and contact

If you have any questions about the 3A Hotels - The Collection group's personal data policy, please contact the Data Privacy department (see Access and Modification).